In 2017, the PAB sponsored a study of how delays faced by residents moving into new property in having their address appear on PAF could be reduced.

Implementation of the recommendations in the study, which was carried out by Data Advance, have so far reduced the average delay by nearly a third.

Royal Mail correctly undertake due diligence around occupation of new addresses as part of ant-fraud measures.  Hence, some delay should always be expected but Ian Beesley, the PAB Chairman, expects that a continuing focus on lean processes should further improve the situation. New occupants who want to check the inclusion of their address on the Postcode Address File should go to https://www.royalmail.com/find-a-postcode