In 2017, the PAB sponsored a study of how delays faced by residents moving into new property in having their address appear on PAF could be reduced. Implementation of the recommendations in the study, which was carried out by Data Advance, have so far reduced the average delay by nearly a third. Royal Mail correctly […]

The AMU have advised they have been assessed at ‘Gold’ level by the Team at Investors In People (IIP) for the third time.   Congratulations go to the AMU for this achievement. The recognition is particularly significant as the assessment came against a backdrop of Systems Changes in the AMUs Doxford customer contact centre, an […]

EU General Data Protection Regulations (GDPR) are a set of regulations developed by the European Commission, intended to strengthen data protection for individuals within the European Union. The regulations are applied from 25th May 2018. Appended are a set of links to materials relating to the GDPR that may be useful in assisting your understanding of […]