In 2017, the PAB sponsored a study of how delays faced by residents moving into new property in having their address appear on PAF could be reduced. Implementation of the recommendations in the study, which was carried out by Data Advance, have so far reduced the average delay by nearly a third. Royal Mail correctly […]

The AMU have advised they have been assessed at ‘Gold’ level by the Team at Investors In People (IIP) for the third time.   Congratulations go to the AMU for this achievement. The recognition is particularly significant as the assessment came against a backdrop of Systems Changes in the AMUs Doxford customer contact centre, an […]

It is with sadness that the PAF Advisory Board learnt of the death of Philip ‘Phil’ Good on 5th December 2017.  He was one of the first people to understand the importance of the postcode in identifying an address for the purposes of delivery of mail and parcels and developed a postcode recognition business in […]